For details specific to SMS messaging, see our SMS Privacy Policy.

Privacy Policy

Last updated: Nov 27, 2025

This Privacy Policy explains how timelesspartyrental.ca collects, uses, and protects information from visitors and customers. We keep things simple because our website only collects a small amount of information needed to process rental requests and respond to inquiries.

1. Information We Collect

We only collect the following information when you submit a rental order or contact us:

When submitting a rental request through Booqable:

Name
Email address
Phone number
Event details entered by you

When making payments through Stripe:
Payment details are handled directly by Stripe. We do not store or access your full payment information.

Automatically collected website data:

Basic analytics data through Google Analytics, such as pages viewed and visitor behavior
Cookies used only for analytics and essential site functionality

We do not create user accounts or store passwords. We do not sell or share personal information with third parties for marketing.

2. How We Use Your Information

Responding to inquiries
Processing rental requests and communicating about your order
Sending invoices or payment confirmations through Stripe and Booqable
Improving our website through anonymous analytics data

3. Third Party Services We Use

We use a few trusted service providers to operate our business:

Booqable

Handles rental bookings and stores your order details.
You can review their privacy policy on their website.

Stripe

Processes payments securely.
Stripe does not share your full payment details with us.

Google Analytics

Tracks anonymous usage data to help us understand how visitors use our site.

These services may store data on servers outside Canada. Each follows its own privacy policies and industry standard security practices.

4. Data Retention

We keep your rental order information inside Booqable for record keeping and customer service.
We do not store your payment information.
Analytics data may be stored by Google based on their standard retention settings.

If you would like your information removed from Booqable, you can contact us at any time.

5. Cookies

Our website uses cookies for:

Google Analytics
Basic site functionality

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You may request:

Access to the personal information we hold about you
Corrections to your information
Deletion of your personal data stored in Booqable
More details about how your information is handled

To make a request, contact us at info@timelesspartyrentals.ca.

7. Security

We rely on reputable third party platforms with strong security controls. While no system is perfect, we take reasonable steps to keep your information safe.

8. Contact Us

If you have any questions about this Privacy Policy or your information, please contact:

Timeless Party Rentals
Email: info@timelesspartyrentals.ca