We make renting simple, let us help make your events Timeless.
Once your booking is placed, a staff member will contact you that same business day or the next to go over your booking to ensure customer satisfaction.
Bookings require a 25% deposit.
Deposits are only refundable prior to 6 months of your event. A credit card is required for all deposits.
Payments in full can be paid by the credit card on file, cash or e-transfer.
Full payments are due 30 DAYS PRIOR TO YOUR EVENT DATE. (Full payments become Non-refundable within 30 days prior to your event.)
We sure do! Delivery is available for your items. Delivery fees will be quoted by a staff member.
We can cover most of Vancouver Island!
Delivery areas include: Tofino, Ucluelet, Port Alberni, Courtenay, Cumberland, Qualicum Beach, Parksville, Ladysmith, Nanaimo, Duncan, Victoria and beyond! (Saltspring, Pender Island, Gabriola, Denman/Hornby).
Customer pick-up is available for most items. Pick-up can only be done in an enclosed vehicle. No open truck beds or trailers. Some items are “Delivery Only” items. These items will note this in the description.
All bookings include a 3-day rental period, giving you plenty of time for setup before your event and an easy return after. No rush! Extended rentals are available upon request.
We are open 7 days a week for delivery and pick-up including holidays.
Yes we do! We manufacture in-house and can customize most things for you. Give us a shout.
Not a problem!
We have a page designed specifically for the more complicated items.
Check it out Here!Easy! We will send it to you after you book your items.
You can also view it here: RENTAL AGREEMENT
Feel free to reach out if you would like an emailed copy at any time.
You can always add items! But, you CANNOT remove items from your order within 30 DAYS of your event.
This policy exist to account for lost opportunities from reserved inventory.
Absolutely! We now deliver to Tofino, Ucluelet, and even various islands such as: Saltspring, Pender Island, Gabriola, Denman & Hornby. If you’d like to know more, click the button below.
Absolutely! Victoria and the surrounding area are no problem, there may just be a greater delivery fee. If you’d like to know more, click one of the buttons below.
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